Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with Holliroo™. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment has been received and verified. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Once your order has been dispatched, delivery typically takes 7–10 business days depending on your location and local courier services.

Order Tracking

When your order has been shipped, you will receive a confirmation email containing your tracking information so you can monitor your delivery progress.

Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to factors beyond our control, including customs inspections, weather conditions, carrier delays, or peak seasonal demand.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Holliroo™ cannot be held responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team within 7 days of the expected delivery date, and we will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We are happy to assist you.

Email: support@holliroo.com